Culture Scan Autumn 2017

In order to better analyze the status of the culture change we ask you to indicate which role you perform within SPP*

Member of the Management Team
Manager
Department Head
Teamleader
Employee

1. I belief that the Key Results* that SPP needs to realize have been clearly defined and communicated (*Compliance: 100%, Delivery Reliability 95% or more, EBITDA: EUR 35 Mln or more)*

Not at all
Not really
Average
Reasonably well done
Very well done

2. I see evidence that the SPP employee take personal Accountability for realisering the Key Results*

3. I am of the opinion that the Cultural Beliefs* of SPP are being applied within SPP (*Create Focus, I See You, Count on Me, Do It, Deliver Compliant)*

4. I observe that the SPP-culture has a positive effect on the morale of the SPP-employees*

5. I feel that managing the culture is a top-priority within SPP*

6. I see that within SPP, we are obtaining the perspectives of others so that we can learn from that*

7. I sense that we are open and candid in our communication within SPP*

8. I am of the opinion that within SPP, we ask for and give Focused Feedback in a constructive manner so that we consider this a 'present' that we can benefit from*

9. I believe that we recognize colleagues who live the SPP Cultural Beliefs in good and focused manner*

10. I hear focused stories in SPP that describe how our Cultural Beliefs contribute to achieving the Key Results*

11. I am aware of the Focused Experiences that help us belief the SPP Cultural Beliefs*

12. I think that we are open to hearing the hard things in SPP, so that we openly see the reality of the situation*

13. I believe we are personally invested in SPP*

14. I believe that within SPP, we are learning from both our successes and our failures*

15. I observe that we ensure that our work is aligned with the Key Results of SPP*

16. I see that we are acting on the feedback that we receive*

17. I hear that within SPP we constantly ask ourselves the question: "What else can I do?"*

18. I believe we work well with colleagues from different departments in order to achieve the SPP Key Results*

19. I see that - in SPP - we creatively deal with obstacles that arise and that we also solve them*

20. When solving problems in SPP, I notice that we take the necessary risks in a well-considered way*

21. I am of the opinion that within SPP we do things that we say we will do*

22. I believe that in SPP we look at the things that we càn do instead of blaming others if something is not going well*

23. I see that in SPP we are tracking the progress of our actions in a pro-active manner and we report on these in a transparent way*

24. I feel an environment of trust in SPP*

25. I consider my direct manager* a good example of living the SPP Cultural Beliefs. He/she creates Experiences that help me to embrace those Cultural Beliefs as well (*Your direct manager is the person with whom you have your ERG)*

26. To what extend do you consider the New SPP Culture being embedded in your daily work?*

Not at all
A little bit
Some
Almost always
Always and everywhere

27. What is that you will contribute to further embed the New SPP Culture in your daily work?

Sanquin Plasma Products

Culture Scan SPP Autumn 2017